I have one AR Invoice that a AR Credit Memo was done for however once the transaction was completed the AR Invoice remains open. This is a single instance of this happening because if I try and replicate it I am unable to as once I raise an AR Credit Memo the AR Invoice is closed which is correct.
What I want to know is why would this have happened in the first place and how do I correct it now. Because if you look in the customers account balance the credit is sitting there but the invoice is still open.
I am using SAP Business One 2007 A PL 30