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Former Member
Dec 15, 2008 at 04:57 PM

Analytics ic

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Hi All,

I want to do performance analytics, but there is no cti integration So am trying to with uploading file

by sapeasy access- interaction center- upload interaction statistics.

But i dont know the file structure for header file and item file.

Can anyone give me the sample file for both header and item level.

Thanks,

Priya