SAP SRM OR CRM

[Former Member]

which is advance over MM

its CRM OR SRM????

[Former Member]

Hi Lokesh,

CRM is nowhere related to MM. MM (Material Management encompasses purchasing, inventory management and Invoice verification) whereas CRM is customer relationship management. Actually SRM is advanced version of MM although it does not cover all the areas of MM. SRM does not cover logistics part of MM (goods movement) which is cvered under SCM.

I hope, it helps you.

Regards,

Ranjan

[Former Member]

hi thanx for your reply,

will u please tell that what are the areas that SRM covers

[Former Member]

There two point for view for SRM scenario , Tehnical Scenario and Business Scenario :

You can go to below link under technical scenario and you can browse also to business scenario from the same link :

http://help.sap.com/saphelp_srm50/helpdata/en/d6/4def8242df214aa27644e41da65d07/frameset.htm

mySAP SRM consists of the following Business Scenarios:

· Structure linkSelf-Service Procurement

· Structure linkService Procurement

· Structure linkPlan-Driven Procurement

· Structure linkSpend Analysis

· Structure linkStrategic Sourcing

· Catalog Content Management

· Structure linkContract Management

mySAP SRM is based on the following components:

· Structure linkSAP Bidding Engine

· Structure linkSAP Business Information Warehouse

· Structure linkSAP Enterprise Buyer

· Structure linkSAP Exchange Infrastructure

· Supplier Self-Services

· SAP Catalog Content Management

· Structure linkSAP Enterprise Portal

Edited by: w1n on Dec 12, 2008 3:07 PM