Mapping of Multiple Portal users to single backend user

[Former Member]

Hi,

We are using Enterprise Portal for external users.

We have the following scenarios -

1. Large number of external /web customers connecting to the Portal which in turn connects to backend CRM/R3

2. Large number of external /web customers connecting to the Portal which in turn connects to SAP UCES and UCES then connects to ISU

All the users in the portal should map to only one backend user in UCES/CRM/R3 in both the scenarios.

Basically, we want to avoid creating one user in the backend per customer in UCES and in the backend.

There will be only one role assigned to all the users. However, each user should be able to edit his own personal information.

How can this be achieved? Also, we should be able to audit the information per customer in UCES as well as in the backend.

Since we are creating custom BAPIs for the first scenario, we can write some code in the BAPI to achieve this. However, the second scenario, I have no clue how it can be achieved.

[Former Member]

Hi Robin,

The Anonymous will work for user Guest Only, so when ever you set the Iview propertly as Anonymous, then you have to do user mapping for user Guest.

Please let me know if you have any concern.

thanks

Chittya

[Former Member]

Dear Expert,

I have the same purpose, I've found the settings for iView Authentication to Anonymous.

But how to mapping the user into CRM user?

Need help

BR, Robin

[Former Member]

We had a similar situation. We changed the iView authentication mode to anonymous and mapped the anonymous user to specific user id in r/3 in system user mapping.

[Former Member]

Manish,

You scenarios 2 (Portal to ISU) can be achieved by configure the XCM to an pooled (unnamed) connection). You create all external user accounts in portal. The connection between portal and ISU is through the pooled connection (a pool user and a reference user need to be created in ISU with proper authorization). You then extend the UME schema in portal to set the reference user name and objectkey/objecttype so the user can be linked to the BP/CA in ISU.

Let me know if that answers your questions.

Yonghua