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Former Member
Dec 11, 2008 at 03:13 PM

Do I need a new Crystal Reports XI license key?

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Hello. I am hoping someone here can help me, as I have not had any luck getting useful information over the phone.

I have uninstalled Crystal Reports XI from a computer. How can I use the same license key for a new installation on a different computer for a different end-user in the near future? Or is the license key only allowed to be used on the machine it was originally installed on? My organization does have a paid software agreement.

I found this link:

http://www.businessobjects.com/support/Getting_Business_Objects_Product_Keycodes.pdf

but my department supervisor is probably the only one who can access this (you need a certificate/authentication code), as he orders the software agreements. Am I on the right track, or are there more steps involved?

Thank you very much for any information you can provide.