Sales order with more than 9 items causing problem

[Former Member]

Hi,

I have a situation here.

A sales order is created in the system and since it is order related billing so its billing document is also generated. The billing document is not relevant for accounting. So, the only 2 documents are a sales order and its billing document.

Due to some technical restrictions,if the number of lines is more than 9 the printout wont come.Henceforth,the user is unable to take a printout so I need to give him a solution.

What shall I suggest him?

[Former Member · Accepted solution]

Hi,

Get help of your ABAP guy who will check the output program logic associated with the the concerned output type. The problem lies in the program logic itslef.

Hrishi

[Former Member · Accepted solution]

Hi,

Can I create a credit memo first for the invoice and then later I would ask the user to create 2 invoices with 5 and 4 line items?

I mean finance wise, if I create a credit memo then all the accounting document would be hit since we already have an invoice so overall profit/loss account and customer account should not be disturbed.

How feasible is creation of credit memo in the current situation?

Hope I am makin sense.

[Former Member · Accepted solution]

Hi,

I think your problem was somewhat different when you created your first post and now you are saying something different !!!

Can you tell me what is the exact problem so that I can try to help you out ?

Hrishi

[Former Member · Accepted solution]

My problem is with the printout of the invoice.

Due to some technical glitch, the user is unable to print an invoice with more than 9 line items.I know that an Abap work but then few sales org require in that manner only.So, we cant change the technical aspect of it.

So, my question is that,should I ask the user to create a credit memo wrt the billing document and then split the sales order with 2 invoices(one with say 5 and the other invoice with the rest of the quantities)?

And if yes, how would it affect the Accounting hits in SAP for customer or company?

[Former Member · Accepted solution]

Dear Christino,

I don't think, the issue is as Critical as explained.

You may create seperate Invoice-Smartform, as per the Sales Org. requirement (This is a common practice).

Now, attach the Invoice Smartforms, to respective Sales Orgs. as per the requirements.

As per me, need not to go in to complexity.

Being an ABAPer, you must able to do it.

Best Regards,

Amit.

Note: In general, every Sales Org. has its own Invoice-Printing requirements. So, create different Invoice-Smartforms for different Sales Org.

[Former Member · Accepted solution]

Hi,

>So, my question is that,should I ask the user to create a credit memo wrt the billing document and then split the sales order with 2 invoices(one with say 5 and the other invoice with the rest of the quantities)?

So, if my undestanding is right then you want to create a credit memo after invoice ? If yes, then why are you splitting the sales order ? Also, this is something strange kind of ABAP logic which would not allow to print an invoice with more than 9 line items... Now, as you said if your sales order is having more than 9 line items then only print doesn't come.. right ? then in your case at this moment there are only 9 line items so ideally you'd be able to get a print.. right ?

I think there is some confusion out here with your two posts.. kindly clarify...

Hrishi

[Former Member · Accepted solution]

Hi,

This question is raised for more than 9 line items.

[Former Member · Accepted solution]

Any takers for it?

[Former Member]

Dear Christino,

My opinion:

If you do not send the invoice to customer already, you just cancel that invoice first.

Go to change sale document. Delete last 4 line items. Save this sale document. Then create NEW Sale document with these 4 line items (which was deleted). Create billing documents for these sale documents.

Chandramohan

[Former Member]

Hi Chandramohan,

The problem is that we are not allowed to cancel the invoices in production.

Thats the reaon why I was asking to raise a credit memo instead.But, I am not sure as to how this will impact the customer acccount, revenue account and SIS?

[Former Member]

Hi,

Its purely a technical problem. the output list should contain all the materials invoiced. Hence as ur Abaper to check his code and fix the bug.

Cheers,

Anil.