How to delete the dunning run and dunning notice?

[Former Member]

Hello everyone,

If I created a dunning run with a future date and this has been printed, then I can not delete this dunning, so I just delete the job. But when I try to create a new dunning for the same customer, the system do not allowed me to dunned again. Is there anyone can help me on this issue?

thanks in advance and Best regards,

Maria

[Former Member · Accepted solution]

Hi Maria,

When your dunning run have updated the masterdata and line items the values ar in there.

If you want to do a new depreciation run you have to change all the customers and line items.

(Change the last dunning date and the dunning fase)

The line items you can change in a mass change with FBL5N.

When there was no update you can delete the dunning run and run it again.

[Former Member · Accepted solution]

Thank you, the issue has been resolved.

[Former Member]

Hi,

if you have executed a dunning run up to the Dunning selection executed, then you can delete the run from the menu path Dunning notices -> Delete dunning run. This will not delete the parameters, only the selection run. customers will be released from dunning block.

However, if you have executed the print, i.e. your dunning run has the status, dunning notice printed, then you will not be able to delete it using this route. The customers block is released when the print out is taken.

If you want to delete the run, then you can try re-organising the run, using the menu path Environment - Reorganisation. I am not sure whether this will release cusomers, try it on a test system and see.

Cheers.