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Former Member
Dec 10, 2008 at 04:09 PM

Dunning for blocked customer/document


I block a customer/document for dunning.

I run the dunning procedure on 2 separate occasions and the customer/document shows up both times in the dunning run, but doesn't print (which is good).

Now if I remove the dunning block on the document/customer and run the dunning procedure a 3rd time, does the document receive a dunning level of 1 (since it has never printed) or a dunning level of 3 (since it showed up the 3rd time on dunning run).

Basically, after a removal of a block, does the dunning level become 1 since the invoice never printed on previous dunning runs despite the fact it displayed on the dunning runs?