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How to change the email from eml format to msg format.

The CRM Email integ package is storing emails in the Correspondence\Outgoing folder as a eml format. Can we change this to a outlook msg format.

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1 Answer

  • Nov 09, 2016 at 11:56 PM

    Hi,

    "...Storing emails in the correspondence\outgoing folder as eml format..." Would you please provide more process of this CRM Email integ package? How do these emails come into/go out the CRM system? How are they saved into a folder? ....

    Best Regards, Corrine

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