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author's profile photo Former Member
Former Member

Substance Volume Tracking: Specify Error Message Recipients

Hello,

we are implementing SVT and we have problems with the automatic emails when the quantity limit is exceeded.

In the IMG activity Specify Error Message Recipients you can specify the Regulation List and Scenario CATEGORY.

Today the system send a email for every Scenario category AND Message type (information;warning;error) instead of 1 mail.

In the help file they always speaks about Scenario, but in fact you can only enter I Scenario CATEGORY

Can any one tell me how to setup this to have only 1 specific email.

Thanks

Adriano

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Dec 22, 2008 at 10:31 AM

    Hi Adriano,

    Regarding your query,

    It seems that for "Relative Quantity Limits Value" , You must have ticked for Send message for all three Message type... please Check..

    also, here are some guidelines

    1) Keep the "Document Category" Blank so that user will get all the mail regarding all the documents

    2) For each Regulatory list and Scenario Category there should be 3 entries each for Information,

    Warning and Error.

    3) Recipient Type is B? SAP User?

    4) Enter the Recipientu2019s User Id

    Still problem persists, please revert

    Regards,

    Amol Joshi

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