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Service Desk - SLFN ticket log

Hello,

After each saved change on the SLFN ticket, an entry is added to the log text of the transaction with the date, time and userid of the person who modified the ticket.

We'd like to log the the first and last name of the user instead of its userid.

Does someone know to do that ?

In advance thank you for your help,

Best regards,

François BRIERE

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2 Answers

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    Former Member
    Dec 11, 2008 at 09:30 PM

    Hi François,

    I'm affraid that your needs are not part of the SAP SD Standard,

    David

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    Former Member
    Dec 12, 2008 at 10:41 AM

    It seems not possible.

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