Skip to Content

answer lost after submit

To whom it concerns,

When I submit my answer, it is lost. When I submit it again, the answer is submitted but duplicated. This is intermittent issue but I find the patterns below.

step 1:

I write the answer to a question.

step 2:

I click on Submit your answer, it jumps to Find Questions & Answers. This is weird so I check the same question again.

step 3:

I open the same question, but my answer is not there!!!

I do not have a screenshot for it.

step 4:

I paste my answer to the question and submit again.

It does not just to "Find QUestions & Answers".

It stays at the same question, my answer is posted in it but duplicated.

I do not have a screenshot for it.

step 5:

I delete my answer. and add it again.

This time it works fine. My answer is added and not duplicated.

I have answered several question. I believe I experienced this issue 3 times including this one.

Hope it helps fix it.

Spencer

Add comment
10|10000 characters needed characters exceeded

  • Hi,

    Even I am facing the same.

    Patterns I noticed.

    - Write answer and submit.

    - It does not list answer under the question

    - Click on answer button again, some time it ask you to load the draft, If you do click on Load draft, Nothing actually appears in text box, So I type answer again.

    - Click Submit

    - Old text as well as new text would be submitted together.

    So Instead of deleting the entire answer, I edit the answer and remove the duplicated part.

    You can see the revision made to answers. :)

    Regards,

    Harshal

  • Get RSS Feed

3 Answers

  • Best Answer
    Nov 08, 2016 at 02:50 AM

    Yup, the fix should be "in the works"

    Add comment
    10|10000 characters needed characters exceeded

  • Nov 17, 2016 at 12:24 AM

    I have another example.

    https://answers.sap.com/questions/62621/define-default-sale-cycle-in-opportunity.html?childToView=63288#answer-63288

    I submit answer and it goes to SAP Answer directly.

    I navigate to the question and but answer is not there.

    Luckily, I have a copy and I paste my answer again, then it is updated in the question but the answer is duplicated.

    Spencer

    Add comment
    10|10000 characters needed characters exceeded

  • Feb 01, 2017 at 08:01 AM

    I think this issue still happens occasionally.

    Some days ago, one colleague told me he got the problem. I had to ask him to reply again.

    Today, I got the same issue -- when click 'submit the answer', the page navigates to the 'question and answer' page, instead of going to the question display page. So I know the problem happens again.

    So I went to the same question page, input some words and click 'submit your answer' button. This time, it navigates to this question display page, with both replies I input. In this way, my reply is not lost. Or else I have to input it from the beginning again.

    Seriously, I think maybe we need a 'game guide' as workaround. This will help a lot before we are sure the issue won't happen again.

    Best Regards, Corrine

    Add comment
    10|10000 characters needed characters exceeded