Need CR Developer 12.0 Product Code

[Former Member]

Hi,

I have reinstalled Windows XP and do not have the 26 digit Product Code for the CR2008LPs.exe (Crystal Reports: Developer 12.0) that I am attempting to install.

I have registered Crystal Reports: Developer 12.0 and received this email on 18 August 2008:

Thank you for registering CR Developer 12.0. Your Registration number is xxxxxxxxxx

I can see the registration here:

[Registrations|https://secure.businessobjects.com/Profile/profile.asp?language=EN&prepro=Registrations]

The file was originally downloaded, but I cannot find the order online with any email combination and last 5 digits of credit card

[Order|https://www.findmyorder.com/servlet/SecureControllerServlet?Action=DisplayHomePage&SiteID=findmyor&Locale=en_US]

Please advise how I can get this code?

[Former Member · Accepted solution]

Hi Andrew,

Go to Service Market Place (SMP) by the link below

http://www.service.sap.com

Click on the link SAP Support Portal as shown below.

(S-User Id and password required.)

Then click on the tab Keys & Requests tab.

Then click on the link for the license key under Service corner.

For any further issues contact the Customer Interaction Centre (CIC) for you region.

To find the CIC numbers please follow below steps

Go to Service Market Place (SMP) by the link below

http://www.service.sap.com

Go to Help & Support tab

Under this click on Look Up Support Centre Addresses

And under this click on the Business Objects Customer Service Centre.

There you can find a list of phone numbers and email addresses.

Please let us know if it helps or not.

Regards,

Aditya Joshi