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Former Member
Dec 09, 2008 at 07:44 PM

Cost Center and GL account search in the shopping cart

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Hello All -

I have set up 2 cost centers as an attribute for User A. I have selected one of the cost centers as the default. I have also defined GL accounts by product category in config. I am on SRM version 5.0.

When I am in the shopping cart, if I click on the binoculars next to the cost center field, I get a message "Display not possible (inconsistency in the input help)" Is there something that I am supposed to set up so that the input help appears on the cost center field? The same is happening on the GL account field.

Thanks in advance

Jane