Cost Center and GL account search in the shopping cart

[Former Member]

Hello All -

I have set up 2 cost centers as an attribute for User A. I have selected one of the cost centers as the default. I have also defined GL accounts by product category in config. I am on SRM version 5.0.

When I am in the shopping cart, if I click on the binoculars next to the cost center field, I get a message "Display not possible (inconsistency in the input help)" Is there something that I am supposed to set up so that the input help appears on the cost center field? The same is happening on the GL account field.

Thanks in advance

Jane

[former_member183819 · Accepted solution]

Hi Jane

Can checkup via WEB settings->attributes as costcenter* and your backend system?

Are you geting two cost center here or not?.

regards

Muthu

[Former Member · Accepted solution]

Hi Muthu -

Can you explain further where you want me to check?

Thanks

Jane

[former_member183819 · Accepted solution]

Hi jane,

Can you see setting in the web page before you create a cart?

HOME HELP SETTINGS LOG OFF

just click the settings and follow the below

attributes as costcenter* and your backend system(SRMPRTXXXX)

regards

Muthu

[Former Member · Accepted solution]

When I go to attributes, it says no values found in that section. And it doesnt let me click on anything in there.

[former_member183819 · Accepted solution]

Hi Jane

You must select costcenter* and select correct logical system.

as per standard you must get a pop up FIND ACCOUNT ASSIGNMENT DATA popup.

i just want you to check how many cost center s you are eligible .

regards

muthu

[Former Member · Accepted solution]

Sorry Muthu -

I am a little confused on where I should do this. I put in 2 cost centers in attributes in PPOMA_BBP.

On the attributes section on the web, I dont have an option to do any sort of search. I will try and send you a screen shot so you can see what I am looking at.

Thanks for working with me to solve this

jane

[former_member183819 · Accepted solution]

Hi jane

Hi jane

As discussed

it has been reported earlier threads.

refer SAP Note: Note 1140770 - FAQ: F4-Help Cost Assignment

if you still finding difficulty , you can create oss message to SAP.

regards

Muthu

[Former Member · Accepted solution]

Hi Muthu

Thanks for all your help. I was able to get a dropdown of the cost centers from the backend system by adding my backend client in the RFC destination (dialog). I only had it listed under RFC destination. It works, now I am trying to understand why it wont give me the 2 dropdown options that I have listed in the attributes for CNT under PPOMA_BBP. I have opened a note with SAP.

Thanks again!

Jane