on 12-09-2008 4:08 PM
Hi All,
We have a standard 3 system landscape with 3 systems(D,Q and P).
We also have a solution manager in our landscape.
I'm eager to know the features of the solution manager that can be exploited for such a small landscape.
regards,
Prasanna
Hi,
You can go for lot of features naming here few
Maintenance optimizer
EWA
Service Desk
Service desk with SLA
CHARMS
Full implementation
Test Management
CUA or central user management....................
In short you can do a lot if you want to knw how...consult a solution manager consultant....
Pls assign pts.
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Hello Prassana,
We can start with first configuring CCMS and EWA.
Please implement/apply latest ST-PI and ST-API patches in your Dev system.
after applying the patches please execute RTCCTOOL program in Se38 t code.
This program helps in service preperation so that data from your satellite system(Dev) can be sent to
solution manager system.
once you are done with that we can configure Dev system in solution manager system and activate SDCCN.
SDCCN will help in collecting data from dev to Solman.
Regards,
Amber S
Hello Prasssana,
You can add dev qa and prd system in Solution manager system
Use SMSY t code and add the systems(use add system with assistant option).
this will help you to create the RFC's also which are responsible for cummunicating from Solution manager to Satellite and vice versa.
Regards,
Amber S
Prasanna,
Plenty of information and documents can be found on http://service.sap.com/solutionmanager or http://service.sap.com/rkt-solman.
Best regards,
Roel
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