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Former Member
Dec 09, 2008 at 03:28 PM

Workflow not proceeding, when decision workitem is executed from WEB UI


Hi Gurus,

We are using the standard user decision task(TS00008267) in a custom workflow.If we execute the Decision task workitem from the SAP Inbox(backend SAP GUI) then if we see the workflow log the outcome of the decision task is being populated in WIRESULT & _RESULT fields and the flow is proceeding further and the workflow is working fine.

But If we execute the same Decision task workitem from the CRM Portal worklist (WEB UI) and see the workflow log the Outcome is being populated in Process & Process fields Overwriting WIRESULT & _RESULT the field names. The decision task status is set to 'Completed' and the workflow is not proceeding further and the workflw status remain 'in process'.

I am not sure whether any settings to be made in the backend to make it work and flow the data from WEB UI to bakend? if so please let me know the setings . or

Please let us know the solution.