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Former Member

Follow up Activities in CRM2007

Hi Folks ,

I m trying to creat a follow up activities for Lead , Opportunity - Activities is generating but im not able to open the Activity - The following is the Warning messages which is displayed.

CRM_UI_FRAME/WorkAreaViewSet - Details for Diagnosis

An exception occurred during request processing. This was handled centrally. It changed the program flow and the result of the request probably contains errors.

Procedure

Contact your system administrator.

Procedure for System Administration

Activate checkpoint group BSP_WD_EXCEPTION_DISPLAY. To do this, use transaction SAAB. If the error recurs, further details are displayed.

I have maintained the steps as mentioned above - but also i could not able to view the activites . If i cross check in the GUI - I able to open & create the activities .

If any body has faced same problem - Please provide your valueable inputs.

Regards,

Amrita

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3 Answers

  • Posted on Dec 09, 2008 at 05:18 PM

    Hi Amrita,

    you said you activated checkpoint group BSP_WD_EXCEPTION_DISPLAY for your user in TX SAAB.

    What is the extended error message that is shown on the UI now?

    As everything is working fine in SAP GUI it will most likely be an error related to the WebClient component.

    cheers Carsten

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    • Maybe you have the similar problem as I already reported to OSS, but they did not solved it yet. When you create activities from opportunity by COPY_DOCUMENT method, you have to SAVE opportunity before you try to jump to related activity. Otherwise the system asks you, if you want to save changes. If you choose YES, the error appears. So, try saving before jumping to activity.

  • Posted on Jan 05, 2009 at 04:15 PM

    hi Amrita,

    pls create an OSS for this and let CRM DEV check your system.

    @Robert, what is your oss number?

    regards

    martin

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 10, 2009 at 11:14 AM

    solved by myself

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