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Email Text Version on Hybrids

Dear all,

We wonder if it is possible sending a text version on Email communications (i.e. plain text versions of html emails) via the Content Studio ( Hybrids Marketing).

Thanks in advance. Any insight is quite appreciated.



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1 Answer

  • May 23, 2018 at 04:48 PM

    Hi Tania Comesana

    Have you tried the send Multipart email option in content studio. It is supposed to create a plain text email for the html email.

    I am not sure how exactly it works, never tried it but it may be worth a try. you can find the documentation here multi part

    It's a simple check box to enable and can be quickly tested. do share your test results.

    In addition, there is an option at server end as well to enforce RTF format or plain text but not sure if that will be available in Hybris Marketing.

    Also, what would be the use case of just sending plain text emails, you will not be really leveraging the tool capabilities.



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