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Former Member
Dec 09, 2008 at 09:56 AM

Account Grouping in CRM

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Hi,

I am very new to CRM

Presently i am working on CRM to R/3 Customer intergration. In that process i need to transfer the business partners from CRM to R/3.

When i am creating the customers through BP transaction, system is determining the account group automatically in control data screen. As i observed this account group is determining based on Business partner grouping.

I need your help to know on what basis system determine the R/3 account groups in CRM and where thse settings are maintained.

I checked in R/3 but there i was not able to understand and the settings are as follows -

CRM-> R/3

B KUNA General customers

R/3 ->CRM

0002 Goods recipient B ZSHP

0012 Hierarchy node B GR02

KUNA General customers B GR01

REBT Resale customers Bill to B REBT

RESC Resale customers B ZRSC

REST Resale customers Ship to B REST

I am using the following acount groups for transfer -

KUNA

0002

INTE

Z001

Please guide

Regards

Goutham