We recently moved a new custom developed workflow to Production. This workflow has some escalations which has some issues and need to be rectified. Meanwhile we wanted to stop the escalations temporarily in production. So we switched of the background job SWWDHEX which triggers the program RSWWDHEX in production. The escalations has stopped but some of the workflow functionality also stopped so my question is does the program RSWWDHEX only used for escalations or for also other workflow functionality??