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Former Member
Dec 09, 2008 at 03:40 AM

A/r Credit Memo (service) - Closed status

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Dear All,

How would a service credit memo closed? As far as i'm concern, its either we offset it during incoming payment (to contra with other document) or during internal reconciliation. Correct me if i'm wrong. Is there any other method can this document being closed? I have one credit memo that the status has been closed, but it was not due to these methods. Any advice? Can i unclosed this document? How would i resolve this?

Thanks.

Harith