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May 18, 2018 at 07:18 PM

ECF Agent Voice Queues

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Hi Masters,

Which could be the reason why the voice queues in the agent application

they are not available to login?.

In the external Agent settings I have even tried ticking "Active as External Agent",

I guess I'm missing some kind of configuration, but I can not tell which one.

I thank you very much,ext-agnt-settings.jpg.

Sergio.

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