Dear All,
I am trying to upgrade my SPAM version from 22 to 29. But I am getting the following error in the middle. Please tell me how to solve this error message,
-
The import was stopped, since an error occurred during the phase
PROLOGUE, which the Support Package Manager is unable to resolve without
your input.
After you have corrected the cause of the error, continue with the
import by choosing Support Package -> Import queue from the initial
screen of the Support Package Manager.
The following details help you to analyze the problem:
- Error in phase: PROLOGUE
- Reason for error: STATUS_WAS_RESET
- Return code: 0000
- Error message:
-
Thank you all.
KR,
Anthony Gomez