Dear all,
We are running an E-mail campaign on a specific target group. E-mail content has some advertising message regarding our newly launched product categories.
Now the requirement is to know, how many customers in the target group has opened and see the email message.
Can it be configured in SAP CRM??, if so how could we do this, do any other systems integration is required for this process??
Please help me to find the correct solution for this requirement, Your help will be highly appreciated.
Kindly refer any step by step or screenshot based documentation for the same.
Best regards,
Raghu ram.
Edited by: Raghu Ram on Dec 6, 2008 9:18 PM