Skip to Content
author's profile photo Former Member
Former Member

Delete Workitem from INBOX

Hi Experts,

I have a requirement, i have already sent a workitem to a user, now i want to recall that work-item.

what i want is that when i re-call, that work-item should automatically get deleted from the list of the user...

after my recall the user should not be able to see that workitem in his/her inbox..

Kindly let me know what can be done in this situation.

Best Regards,

Kanika

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

5 Answers

  • Posted on Dec 06, 2008 at 04:37 AM

    Hello,

    You don't have to do anything. That's the default behaviour.

    If a workitem is forwarded, or deleted, or reserved by someone else - it disappears from the user's inbox.

    regards

    Rick Bakker

    Hanabi Technology

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Dec 06, 2008 at 05:28 AM

    Hi,

    Pass the Work-item No. to this Function Module SAP_WAPI_WORKITEM_DELETE and execute.

    Regards,

    Surjith Kumar

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Dec 06, 2008 at 09:26 AM

    Hi Kanika,

    May i know what do you know by recall?

    As said earlier by rick, the workitem is vanished from the user's inbox once it is forwarded or executed by someone else? May i know whether you are sending work item to multiple users or single user?

    Please revert back.

    Regards,

    Raj

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Dec 11, 2008 at 10:28 AM

    Hi Kanika,

    You can delete that particular work item using tcode swwl, otherwise you can forward it to some other agent sing tcode swi5. in both the case work item would be deleted from the original agent inbox.

    BR,

    Pashant Singhal.

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Dec 19, 2008 at 11:08 AM

    Folks

    We want to be able to clear SAP office items inc documents, attachments to messages, shared and private folders, trash and workflow items. My understanding is that wqorkflow items are removed once actioned. How do we remove the ones which have not been actioned? How do we remove those in the outbox?

    Advice is greatly appreciated

    Joseph

    Add a comment
    10|10000 characters needed characters exceeded

    • Hi Ritesh,

      I appreciate you looking for similar questions to your problem, but please notice, the original thread is from 2008. Please continue your search, and if you still can't find a relevant (current) question, then feel free to create a new question. You can always paste a link to this discussion and say that you looked at this discussion for an answer, but it didn't help.

      Regards,

      Sue

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.