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Former Member
Dec 05, 2008 at 01:39 PM

Ic Webclient 6.0 - Interaction Record greyed out.

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CRM IC Gurus,

When I click on the Interaction Record (For Power user) the fields are greyed out and gives me this error

No customizing data found for content management profile

On top it shows Transaction cancelled.

But for IC agent profile its working fine.

They both have IC_BT role assigned to them.I have also followed C78 and configured everything properly.

Please help.

Regards,

Shreya