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How to carry out sales return at depot

Hi All,

How to carry out the sales returns at Depot.

In have done the process like below:

Return sales order --> Return Delivery --> Credit Memo --> J1IS (With reference to Return delivery document) - Transaction type is OTHR - But here system is not copying any details in to excise invoice (Like material number , qty, excise details etc).

What would be the reason, do we need to follow any other process?

Please let me know.

Regards

Lakshmikanth

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Dec 07, 2008 at 02:54 PM

    Hi,

    Has Copy Control config been properly maintained?

    Rgds.

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 07, 2008 at 04:25 PM

    Dear Lakki,

    Once you created Return-Delivery, Had you run Transaction - J1IG (with ref. to Goods Reciept Doc., generated at Return Delivery process)?

    You need to update Depot Register with value and quantity, when return comes back (enter the excise values manually with reference to header excise condition values from return order and update depot register).

    Once run the Transaction - J1IG, create Credit Memo.

    Best Regards,

    Amit

    Note: Is your this thread is in continuation to thread

    how-to-hadle-the-depot-sales-returns

    If so, please close either of them.

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    • Former Member Lakshmikanth Reddy

      Hi

      J1IG is to update RG23D table. If you donot update this. If you check the table you can see that

      You have recieved material and sold to the customer both G/R material document and Delivery document is updated in the RG23D table. Then there shold be entry for J1IG reversal right?

      I feel (not 100% sure) you can created J1IG then you can cancel it. then do the return to vendor cycle.

      Even the RG23D table gets updated for the reversal..

      But my KIND SUGGESTION would be. Try this scenario. If its works fine as expected then go ahead with this else you do not created J1IG and test it..

      Its always recommended to test all the scenario's...

      Regards

      MBS

  • Posted on Dec 29, 2008 at 01:57 PM

    Resolved

    Thanks to all.

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