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Former Member
Dec 05, 2008 at 04:13 AM

error after migrating universe from 6.5 to XI

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Hi,

We have a Universe "ABC" in 6.5 and 6 webi reports. We migrated the universe from 6.5 to XI successfully without any error. Universe is opening fine in designer, But when I am trying to open the universe through Infoview to create a new report its giving me error " An internal error occured while calling the 'createDocument' API. (Error :WIS30270)" when I am click ok on the error it shows me another error " The Web Intelligence Java Report Panel cannot connect to the server. Close the report panel and try to connect again or see your Business Object administrator. (Error:WIJ 20002)". In detalis it shows

Server: http://servername:8080/businessobjects/enterprise115/desktoplaunch/InfoView/CrystalEnterprise_Webi/cdzServlet?

java.lang.NullPointerException

at com.businessobjects.wp.tc.TCDocFactory.newDocument(TCDocFactory.java:45)

at com.businessobjects.wp.tc.TCMain.newDocument(TCMain.java:956)

at com.businessobjects.wp.tc.TCMain.initDocument(TCMain.java:807)

at com.businessobjects.wp.tc.TCMain.initClient(TCMain.java:1498)

at com.businessobjects.wp.tc.thread.InitAppletRunner.run(InitAppletRunner.java:81)

at java.lang.Thread.run(Unknown Source)

When I am opening the report which were connectd to this universe in 6.5 its giving following error

" An internal error occured while calling the 'processDPCommandst' API. (Error :WIS30270)"

We have other universe also and they are working fine

Can anyone tell the reason of this error ?