Have a couple of dunning questions:
1) I have 4 dunning levels (7, 21, 35, 45), what should my value for dunning interval in days equal?
2) Should line item grace period typically be equal to min. days in arrears (acct.)
3) Customer has been dunned. Customer master updated with dunning level = 1 and last date dunned. Once customer pays invoice, is this automatically cleared by the system, or does user have to do this manually (clearing of dunning level and last date dunned in customer master)?
4) Is there any way to set up a batch job for dunning? Client wants dunning automatically run everyday. I do not see how to set up batch job/variant for this?
5) In testing my dunning run, it prints all items for a customers, not only invoices, it prints canceled invoice documents, credit documents, accounting documents, etc. How do I get the dunning to only print outstanding invoices only?
6) Once an invoice is paid, how does system know not to pick up in dunning run? What table is updated to let dunning procedure know a certain invoice has been paid?
7) In t-code FBMP (dunning procedure), withing the dunning levels button, what is the significance of always dun? print all items? when should these be checked?
(FYI I have 4 dunning levels - 7, 21, 35, 45).
Thanking you in advance.