Is the following true about substitutions in MSS? If not where can I find additional information?
Thanks
WB
Workflow Substitution
When the supervisor is absent he can nominate/define substitution for approving the requests on his behalf. The substitute can display and process your requests/ work items for the duration of the substitution. You must define the substitute in advance.
Substitution for Scheduled or Unscheduled Absence
The rules for substitution vary depending on whether the period of absence is scheduled (for example, a holiday), or unscheduled (for example, an illness).
Scheduled Absence
When a period of absence is scheduled, you name a substitute and then activate the substitution (active substitution). Your work items are automatically forwarded to the substitute for the duration of the substitution. The substitute is then able to process both their own and your work items.
Unscheduled Absence
In the case of an unscheduled absence, specify a substitute in advance but do not activate the substitution (passive substitution). The substitute can then be called upon, as required.
Substitution for All or Specific Work Items
You can control whether your substitute can display and process all work items, or just specific work items. To do so, define your substitute either as a personal or position-related substitute. You can restrict substitution to the work items of specific tasks by using a substitute profile.
Position-related substitute
A position-related substitute can only see and process the work items you have received on the basis of agent assignment at the level of position, job, or organizational unit.
Depending on the settings in organizational management, you can specify a user, position, or person (object type P) as your position-related substitute