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Former Member
Dec 04, 2008 at 02:50 PM

Need data services to extract data from CRM system

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Hi all,

Currently I am working on a CRM dashboard and I would like to hear some suggestions from you regarding which data services I could use. Here are the requirements:

- Based on activity_id, I would like to find survey_id

- Based on survey_id, I would like to find and display survey results

- Based on account_id, I would like to display some marketing attributes

Further more I would like to display a load of details, when I use an activity_id as input:

- Status

- End Date

- Act. category

- Employee Responsible

- Notes

- Related activities

Then I would like to know if it is possible to display a list of open activities for a certain employee.

I know it is a lot and I am very eager to know if it's possible at all to derive some of this data from a CRM system with standard BAPI's or something. Looking forward to hearing from you all.

Best regards,

Jan

NB. When it is better to post this question in the CRM subforum, could a moderator please move it?