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Prevent message u201CThe Customer Requires Complete Delivery: Item XXXX has not

Former Member
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How can I prevent the following informational message from poping up when the user enter a new line item on the Sales Order. I don't want to remove the complete delivery flag and I don't want this message.

u201CThe Customer Requires Complete Delivery: Item XXXX has not been confirmedu201D

Message number: V1293

The problem is that whenever changes are made to the order or a new line item is added, all sales order lines that are not confirmed receive this message. That means if you have lots of lines that are unconfirmed, you get lots of messages reminding you that the customer requires complete delivery.

Is the a way to turn off or bypass this message on the Sales Order?

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi,

Go to customer master data, at tab page "Shipping" in sales area data, you should leave the indicator of "Complete delivery reqd by law" and field of "Partial delivery per item" blank, save it! Then try to create a new sales order, I think you will not have the error message any more!

Regards

Tao

Former Member
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Those fields are already de-activated (blank) and the informational message still pops up. Anything else.

Lakshmipathi
Active Contributor
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Dear Mario

In sale order main screen also, you will find this field. You have to remove the tick from there also. Check whether you have removed that also in sale order.

thanks

G. Lakshmipathi

Former Member
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This is blank also.

Former Member
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Hi,

Have you checked if any User Exit have been implemented which checks the confirmation of schedule lines in the sales order? If yes, then you need to take help of an ABAP'er for the same to comment the same to get rid of this problem.

Hrishi

Shiva_Ram
Active Contributor
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Hi,

Just a proposal,

Can you check the value assigned for the field Partial delivery per item in the customer master -> shipping tab?

The value should not carry C in it.

The same can be checked at the sales order item level at shipping tab.

Regards,

Former Member
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that is blank also. the only thing that seems to be driving the informational message is the complete delivery flag at the sales order header. Any other way to turn that off?

Former Member
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I checked transaction OVAH and did not see the message in that transaction. Is there anyplace to make the config change to turn that off?

Former Member
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does anybody have any comments?

Former Member
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Hi,

Go to XD02 for your customer -> sales area data -> shipping tab -> De-activate the tab "complete delivery reqd. by law" which will solve your problem

Hrishi