Internet Explorer Script Error in Crystal Reports on some machines

[Former Member]

hi

We experience using the runtime.

[Former Member]

Crystal Report SP2 solved the problem.

Thanks,

Nuno

[Former Member]

Hi there!

I'm having this same problem. Does anyone know if this issue as already a fix or if there are any developments on this one.

I don't think that installing the IIS in client machines is a good solution.

Thanks,

Nuno

[ted_ueda]

Tracking number ADAPT01169057, fixed with CR 2008 Service Pack 2.

Sincerely,

Ted Ueda

[former_member183750]

Just as an FYI.; SP 2 is here:

https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe

All downloads can be found here:

https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm

Ludek

[Former Member]

Hi

Here the information you requested:

Machine where reports are NOT working

- Internet Explorer

Version: 6 (6.0.2900.5512.xpsp.080413-2111, Update Versions:; SP3)

Settings:

Java: Use JRE 1.5.0_16 for <applet>

ActiveX settings: not accessible but actived for localhost (tested using crystal reports)

JavaScript: Enabled

- Crystal Reports

Crystal Reports 2008 Runtime SP1

- Java

- not installed

- Operating System

Windows XP Service Pack 3

- Machine:

running in vm

Machine where reports are working

- Internet Explorer

Version: 6 (6.0.2900.2180.xpsp_sp2_gfe.080814-1242, Update Versions:; SP2)

ActiveX Settings (trusted environment): Enabled (Prompt for unsigned scripts)

JavaScript: Enabled

- Java

Java 2 Runtime Environment 1.5.0_16

Java 2 Runtime Environment 1.6.0_07

Crystal Reports

Crystal Reports 2008 Runtime SP1

Crystal Reports 2008 SP1

Crystal Reports 2008 SP1 German Language Pack

Crystal Reports Basic for Visual Studio 2008

- Operating System

Windows XP Service Pack 2

I opened a support case at business objects. From what i have been told, this may have something to do with the localization settings. So most probably this has nothing to do with IE settings.

I am going to keep you on track as soon as I have more information.

[Former Member]

Hi

i just wanted share the information i got. The problem was that the crystal runtime SP1 does not get installed properly if iis is not present. According to my sources this is an old bug that has been reintroduced in the SP1. There should be a fix someday. Until then one has to ensure IIS is install on the client machine.

Greetings

[Former Member]

Do you know the bug ID?

[Former Member]

Hi

Thanks for your answer. We never had any problems using the previous runtime.

I found out something surprising. The report references some javaScript and css files that are not present on the machine where the report is not working. However, on other machines, all these missing files exist, and the reports are displayed properly. Maybe the installation failed to install these files properly.

I will check the versions and provide some more information.

Greetings.

Remark: its sometimes hard to make a post pass the word/phrases check. I guess its useful to display the words that make the check fail.

[Former Member]

Hi

Sorry for my first post, i always recieved an error upon posting (post was probably too big). so i will now pass the information in slices:

Wie are using Crystal Reports 2008. Recently, we have upgraded our runtime to Crystal Reports 2008 Runtime SP1.

On most computers, the new runtime works without any problems. However, on some machines we recieve an error message upon opening the report in our application (windows forms). The error message is as follows:

"Internet Expl... Script Error" '_pe' is undefined'

URL : file.//C:\Documents and Settings\dk\Local Settings\Temp>tmp16.html

What is the reason for this. ? Is there a way to make it work? Thanks for any help in advance.

Greetings.

PS: I no longer find the Runtime Service Pack 1 on the download site. Has there been a callback?

[former_member11696]

Hi Daniel,

SP1 is still there, not sure why you can't see it.

It's likely a permission issue. Compare the IE settings and ActiveX control settings, possibly even the version of Java that is installed.

Was this working previously using SP0?

Thank you

Don