on 12-04-2008 6:02 AM
Hi
I am configuring the Early watch alert for my ECC system, I am facing couple of issue in it.
Soultion manager version 7 with SP14.
1. not able to see Setup EWA tab in Solution setting under Solution directory
2. I am not able to activate system under CCMS Monitoring of EWA in solution setting under solution directory, it does not give any error.
3. I dont see "Early watch Alert" service option when i try to create service under solution monitoring -> EarlyWatch alert -> create new service session
Also like to know the difference between Early watch alert for solution and EarlyWatch alert. In my one of the solution i can see both option and allowing me to create the same.
Regards,
Try the Solution Manager Work Center trans SOLMAN_WORKCENTER. You have to add the appropriate roles SAP_SMWORK* and have the ICM configured for HTTP access. You want Solution Monitoring tab > Setup.
Ken Chamberlain
University of Toronto
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Hi,
1. not able to see Setup EWA tab in Solution setting under Solution directory - Able to resolve the problem
But still i am searching solution for below problem.
2. I am not able to activate system under CCMS Monitoring of EWA in solution setting under solution directory, it does not give any error.
3. I dont see "Early watch Alert" service option when i try to create service under solution monitoring -> EarlyWatch alert -> create new service session
Please advice.
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Hi Rajesh,
Have you setup your Solman system as a master system in the remote ECC system in SDCCN? i am still struggling to understand and get EWA working but i have managed to get EWA report for my ECC test system but not Solman itself.
Have a look in SMSY to see if your systems are in a green box, if they are then monitoring is activated for that system then you should be able to see that system in DSWP when scheduling EWA processing.
Also have a look at OSS Note 1257308 - FAQ: Using EarlyWatch Alert. there is a PDF file which shows how to setup EWA according to best practice.
regards,
Mandeep
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