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Former Member
Dec 03, 2008 at 02:32 PM

Error message adding brand new VAT code

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Hello,

When adding the VAT code E21, customer is getting the error "Value must be empty [Tax Definition - EU] [Message 3505-6]"

The customer had previously added the code, but deleted it immediately

having forgotten to switch on the EU box.

They have also tried adding a VAT code with a different code (i.e. E22) to no avail.

Help!