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Former Member
Dec 03, 2008 at 01:13 AM

Deploying Crystal Reports runtime using merge module failed

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Hi,

I am having a problem when deploying Crystal Reports using merge module runtime, included into MS Visual Studio web setup project, when installing my *.msi with CR runtime on a completely clean PC (with only MS Windows installed). Error: Failed to register one of the Crystal Reportsu2019 *.dll because it could not find Microsoft visual C++ runtime (msvcr71.dll was not in Windows\System32 folder)

I am using Crystal Reports runtime merge modules, which I downloaded from here: https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm

I tried both cr120_mm.zip (Crystal Reports 2008) and cr121_mm.zip (Crystal Reports 2008 SP1)

cr120 could not find msvcr71.dll, cr121 could not find msvcp80.dll.

Steps to reproduce:

- In MS Visual Studio 2008 create a new empty Web Setup Project.

- Add Crystal Reports merge module CRRuntime_12_0.msm or CRRuntime_12_1.msm

- Build *.msi

- Try to install this *.msi on a completely clean PC. I tried it on Windows Server 2003 R2 SP3, which did not have msvcr71.dll or msvcp80.dll files in C:\Windows\System32 or in any other PATH folders.

- During installation there is an error u2013 failed to register one of the Crystal Reportsu2019 *.dll

I am looking forward to hear from you.

Thank you.