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Former Member
Dec 02, 2008 at 10:31 AM

Invoice partial payment not updated "invoice link to payment" screen

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Hi Experts,

i encounter a problem that in "link invoice to payment" doesnt show correct amount for "not invoiced amount", below is the detail:

1) i have 2 line of incoming payment for customer code 112 in Link invoices to payment screen, under "not invoice amount" column, 1st row show 1200 and 2nd line show 600

2) i add a new AR invoice with amount 1000 --> add incoming payment, the invoice paid in full by partial payment payment mean cash = 700 and 300 by "payment on account"

3) go back to "link invoice to payment" --> the screen still showing 2 line and 1st row still show 1200, 2nd row still showing 600 (total = 1800), suppose to be 1800 - 300 = 1500?

4) futher more, i still can continue to used this "not invoice amount" 1200 and 600" to offset other invoices (so, where system get the amount 300 from the invoice i settle previously from point # 2)?

conclusion:

i cannot find where the 300 come from

Thanks

Marcus