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Former Member
Dec 02, 2008 at 09:19 AM

EP 7.0 Roles giving problem with IE 6.0 SP2

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Hi all,

We are facing a problem while opening Portal in Internet Explorer. I have multiple roles in Portal where the first role is the Home (eu_core_role) role. On logging into Portal, the first role opens by default. Now if I click on some other role to open it, the entire browser page refreshes and the Home role opens again. So practically I am unable to open any role expect for the first role in Portal.

When I enabled Script Debugging from the Internet Options, I could find a lot of Java Script errors every time I try to open some other role. Please find some screenshots below in the order of appearance:

[Screenshot 1|http://img229.imageshack.us/my.php?image=99337888mh5.jpg]

[Screenshot 2|http://img518.imageshack.us/my.php?image=68270133ty0.jpg]

[Screenshot 3|http://img212.imageshack.us/my.php?image=71114605ss1.jpg]

[Screenshot 4|http://img261.imageshack.us/my.php?image=80285514uh1.jpg]

[Screenshot 5|http://img374.imageshack.us/my.php?image=37652260ah3.jpg]

[Screenshot 6|http://img223.imageshack.us/my.php?image=42363449wj9.jpg]

[Screenshot 7|http://img374.imageshack.us/my.php?image=34169610rd2.jpg]

After this, the Portal comes to the initial state, i.e. Screenshot 1. A peculiar thing is that this problem is coming on some machines and on some machines it is working fine. I have tried to match all the Internet Options settings of the IEs of two such machines; still the problem persists.

My Portal Version is EP 7.0 SP12. My IE version is 6.0.2900.2180.xpsp_sp2_gdr.080814-1233

Please suggest some clues how this problem can be resolved. Thanks in advance.

Regards,

Ankur