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Former Member
Dec 01, 2008 at 03:40 PM

Export Deski Report from Infoview to Excel: Data has been lost

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Hi,

When exporting a rather large Deski report from Infoview to xls, an error dialog appears saying "File Error: Data may have been lost". As a matter of fact, there are some columns that are messed up on some report tabs and some are even missing. I've checked the limitations that apply for Excel (such as number of columns, lenght in a cell etc) but this is all fine.

I read in some other forums, that there might be a problem when using Excel 2003 SP3 on a windows client, and this is exactly what we use.

We are running BOXI SP4 with Fixpack 4.5 on the server. Locally I still use the SP3 of BOXI. But since all is going through Infoview I think the client installation does not matter at all.

The serverupgrade to SP4/FP4.5 was done recently, before we have not seen that error, so it might be an issue in the upgrades itself.

If any of you have encountered the same issue and found a solution to it, please let me know.

Thanks a lot,

Philippe