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Former Member
Dec 01, 2008 at 03:17 PM

Problem forwarding Support Message to SAP

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Hello,

When I try to forward the Support message to SAP form Solution Manager the status does not change to sent to SAP.

How do I proceed from here to successfully send the message to SAP.

I have a sim file which have followed and also have some documents.

Note: I have configured the Solution Manager but not to the extent of creating the Business Processes. If that is the reason then I want to know what these Business Process are that we use and How do approach in creating them.