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Order Complete, Fully Delivered but OverallCredStat is Not approved and Blocked

Hi Gurus,

When i see the order, this is how it looks. I don't understand the reason. If the order status is complete why the Credit Status is not approved and overall blocked status is blocked. Can anyone please suggest.

Thank you.


order-status.jpg (43.8 kB)
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1 Answer

  • May 21, 2018 at 03:42 AM


    You have to check OVA8 configuration for the credit group and risk category for which this sales order belongs to. In addition to credit limit, there could be reasons like Released Items still unchecked, Document Value etc, which might be the factor why a sales order is blocked due to credit management. You need to check your configurations and read the F1 help for each of the configuration maintained there.


    Sanil Bhandari

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    • Yes Sanil, We are using FSCM Credit Management. I will check with SD Colleague on this and update the forum once we have detected the route cause for this.

      Thank you for following up on this.