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Former Member
Dec 01, 2008 at 08:58 AM

Item category group during service order replication is incorrect

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Hi,

We are trying to replicate Service order from CRM to R/3 and the service product that is used in CRM service order is got from r/3 named SRV_REPAIR.

In CRM when we enter SRV_REPAIR in Service order the item category YSRP(copied from SRVP) should be determined.

when i use the item category group LEIS(service w/0 delivery) in R/3 for service product then the item category is determined as YSRP correctly but the replication of service order fails with the message

"It is not possible to upload from mixed documents with scen. A activated "

please suggest which item category group should be used in a service product for replicating a service order from CRM to r/3.

Regards

Prathiba