Hi all,
I am a SAP ABAP Technical consultant with 4 years,
As i am looking for change in career , i opted for CRM.
I am very new to CRM, but i know they are few technologies in CRM like PCUI, Internet Sales , Mobile applications and CRM 2008 technical.
Could anybody let me know the diiferences between these technologies and which is the best for me to choose to become CRM techno functional.
And also please provide any documents for the CRM tool For beginners and also help me in choosing the right technology.
regards,
Madhavi