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System crash in the screen "save to" with export trial balance to excel

May 18 at 02:51 AM


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Former Member

When I export the trial balance to excel, the system crash in the screen "save to". I found the system crash only when I check the box "to separated columns" in the system message box of "Export GL acct/BP Code and Name". This only happen in one user's desktop. When the user login in another computer, the above will not be happened. I tried to uninstalled SAP and microsoft office in the desktop and reinstall again. Problem still exist. Please help.

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