Digital Signature :- Changing contents in Original and revoking Diital Sign

[Former Member]

Hi

We have a requirement as follows

1) There are 4 approval levels for a status A2 (Approval 2)

2) Levels are S1, S2, S3, S4 where S4 is the Program Director who finally releases the status

3) Initially S1 wud approve, then S2, then S3 and so on. Finally S4 would sign digitally ( after signatures from S1, S2 and S3 ) to complete the Digital Signature process.

4) I have created release strategies and everything is working fine.

5) Now consider this

a) Approver S3 found that the Document needs to be changed, he want to edit the document and sign it.

But since we are using Digital Signature , the status is locked and orginal cannot be edited. How can we do this then..

b) Approver S3 want to cancel the Digital Signature process and return to old status A1.

Here I tried to cancel the "Signature process" but old signatures of S1 , S2 was not canceled and the Document status was not reverted to A1 (old Status). Only thing happened was that the process was terminated and again when I open the DIR its asking signature from S3 only ( it should ask from S1 and S2 ideally, I believe)

Please guide.

Regards

Aby

Edited by: Aby Thomas on Nov 30, 2008 8:29 AM

[Former Member · Accepted solution]

Aby,

Check if you are able to accomplish your change using the 'Multiple verification principle' mentioned at http://help.sap.com/erp2005_ehp_03/helpdata/EN/9f/857f3a1c7b11d294d200a0c92f024a/frameset.htm

Sojan

[Former Member]

Aby,

Again, if you are unable to change the digital signature either you should decide to use the 'Layer',

functionality for S1,S2,S3 and digital signature for S4. I mean you should not lock the document using the digital signature, if you want to reedit it.

However if you want to re-edit after giving a digital signature, you should always create a new version and start the process all over again.

You can also build a workflow process to automate this functionality in DMS.

Sojan

[Former Member]

Aby,

You are actually trying to find a technical solution for a business process issue. I suggest that you first set the business processes right, before trying to resolve it technically.

Once you have decided that S4 will finally sign off using a digital signature, if somebody further down in the loop wants to change the document, definitely it should lead to the creation of a new version of the same document and it should follow the same S1,S2,S3,S4 route.

Hope this clarifies,

Sojan

[Former Member]

Dear Sojan

A approver in between may need to change the document.

So either he should have the option

a) To change the document

b) To revoke the digital signature process and return it to old status, I tried it but the signatures of S1 and S2 are not cancelled.

Regards

Aby