Hi
We have a requirement as follows
1) There are 4 approval levels for a status A2 (Approval 2)
2) Levels are S1, S2, S3, S4 where S4 is the Program Director who finally releases the status
3) Initially S1 wud approve, then S2, then S3 and so on. Finally S4 would sign digitally ( after signatures from S1, S2 and S3 ) to complete the Digital Signature process.
4) I have created release strategies and everything is working fine.
5) Now consider this
a) Approver S3 found that the Document needs to be changed, he want to edit the document and sign it.
But since we are using Digital Signature , the status is locked and orginal cannot be edited. How can we do this then..
b) Approver S3 want to cancel the Digital Signature process and return to old status A1.
Here I tried to cancel the "Signature process" but old signatures of S1 , S2 was not canceled and the Document status was not reverted to A1 (old Status). Only thing happened was that the process was terminated and again when I open the DIR its asking signature from S3 only ( it should ask from S1 and S2 ideally, I believe)
Please guide.
Regards
Aby
Edited by: Aby Thomas on Nov 30, 2008 8:29 AM