Hi
does anyone know why the consumer creates itself as a contact person ? When creating a consumer in CRM that is replicated to R/3 in account group 0170 it creates a contact person. It can be seen in table KNVK.
We are going to implement R/3 internet sales, but we can not use the standard consumer for creating B2C customers because it is already in use from CRM to R/3. We have created a new account group and a SU01 user is created. But I am uncertain of the consequences that a contact person is not created as well. Does it affect the log-in process or what could the effect be when there is no contact person ?
Can anyone explain the purpose of the contact person created for consumers ?
Best regards
Annette