information system technical support desk at repeated

I have installed sap solution manager 320 sp 9 and since we update the sp's is introducing what comes next even though they had no side effects related:

when updating a support desk technical information system is repeated many times has been updated support desk, making it very tedious and boring for the functional leader or consultant who attends.

please if someone can help me, I have searched the marketplace and by the forum and I have not found anything, I searched in the manuals of sap solution manager and I have not found something that I can illustrate.

thank you very much for the person who can help me