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Former Member
Nov 28, 2008 at 12:45 PM

XI3.0-WEB INTELLIGENCE SERVER MEMORY FULL - ERROR (WIS -30280)

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Hi All

when i try to open the webi report i get error

WEB INTELLIGENCE SERVER MEMORY FULL - ERROR (WIS -30280)

JAVA Deployment and XIR2 Edit the webi.properties file :

1) Go to windows explorer.

2) Go to C drive (or wherever your Tomcat is installed) c:\programfiles\Tomcat\webapps\businessobjects\enterprise115\desktoplaunch\WEB-INF\classes\webi.properties

3) open this file webi.properties with a notepad and add MAX_HEAP_SIZE=1024000000 as the bottom most line of the file.

4) Save the file.

5) Restart the tomcat server and webi as well.

(This works for xir2 and this is not the permanent fix I guess)

For Xi3.0 : XI3.0-WEB INTELLIGENCE SERVER MEMORY FULL - ERROR (WIS -30280)

Cause

The error message appears because the Web Intelligence server stresses the memory resources when processing many reports containing a large amount of data.

Resolution

To resolve the error message, it is necessary to increase the memory heap size value. Complete these steps:

Click Start > Run. The Run dialog box appears.

Type "regedit" in the Open text field. Click OK. The Registry Editor appears.

Navigate to the HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Session Manager.

Click Subsystems > right-click Windows key > click Modify.

Edit the SharedSection value from 1024,3072,512 to 1024,3072,1024.

Also, set this to a value higher than the Web Intelligence Report Server connection time out value found in the Central Management Console. This value is written in minutes. The default value is 20.

Close the Registry Editor.

Restart the Web Intelligence Report Server for the changes to take effect.

So gurus please suggest for any alternative or permanent fix ,as this seems to be workaround.

please suggest me ..........for fixing this webi memory issue in XI3.0 .

Thank You.