SAPScript: Chinese characters are different in Preview and Print

[Former Member]

Hi Experts,

I try to print PO with ME23N now. When I do the Print Preview, the Chinese characters display as

turbid ones. But when I print the PO out, all the ones display well.

I do the same activity to print SO,both preview and print works well,so it puzzles me where the issue should be.

Thank you!

Best regards.

[Former Member]

I faced the same issue. It solved when installed 'Eastern Asian Languages'. here is the path

Control panel/Regional and Language options/languages/check on option 'instail eastern asian languages'. It will request you operating system CD.

You can map to the folder from C drive. I don't remember the exact folder name.

Thanks,

Ram.

[Former Member]

Dear Gurus,

My China users is screaming at me for the differences between the print preview and the printout. We have already setup a printing device LOCLCN to print Chinese characters. The chinese fonts is ok but there is alignment issue between the print preview layout and the actual printout, which they can't accept. Kindly someone please advice if there is a patch or note from SAP for this system limitation?

Desperate.

[Former Member]

We just went through this so I can help. You'll need to respond back with type of printer, device type, and access method you have configured for the LOCLCN which you're using to print Japanese characters. Also give what type of printer, device type and access method you had configured originally. You can obtain this information through transaction SPAD.

Regards,

Todd

[Former Member]

Hi Todd,

My side is using FX ApeosPort-II C4300 PCL 6 printer although China side got different printer, but I'm seeing the same problem.

LOCLCN:

Device type is CNSAPWIN - MS Windows driver via SAPLPD. Sapscript handling Driver is SWIN SAPlpd/SAPWIN driver 3.0. Printer character set 8434 - CNSAPWIN, Simplified Chinese. Access Method is F - Printing on Front End Computer.

LOCL:

Device type is SAPWIN - Rel.4.x/SAPlpd 4.09+ ONLY!. Sapscript handling Driver is SWIN SAPlpd/SAPWIN driver 3.0. Printer character set 1134 - Printer SAPWIN ISO 8859-1 + 8859-5 + 8859-7. Access Method is F - Printing on Front End Computer.

So do you mean that its just printer config problem and is there no patch for this issue?

Thanks,

Belinda.

[Former Member]

Belinda,

I was able to replicate your issue. Instead of using SAPWIN or CNSAPWIN as your device type, please instead use JPSAPWIN. This will enable all characters to show correctly in both print preview and output.

So do you mean that its just printer config problem and is there no patch for this issue?

Right, no patch needed as you can correct in printer configuration.

Thanks and please let me know if this works for you.

Regards,

Todd

[Former Member]

Hi Todd,

I do not understand? I'm having problem with sapscript form print preview Chinese characters being clustered together while printout from printer look ok! But why are you asking me to change to JPSAPWIN which is using Japanese character set?

Confused.

[Former Member]

My mistake Belinda as I tested using Japanese characters. Because CNSAPWIN device type didn't work for you I would try CNHPLJ4. If this device type doesn't work I recommend opening an SAP issue requesting the correct device type to use for your FX printer.

Good luck and please respond back with your final solution - I'll be interested to hear it.

Regards,

Todd

[Former Member]

Hi Todd,

Thanks for your suggestion but still not working. CNHPLJ4 make the Chinese fonts shrunk and all the entire sapscript form went out of aligment. I think I had better raise a OSS issue to SAP on this.

Regards,

Belinda

[Former Member]

Hi

Has your problem been solved? Can you please let em know? Thanks

[Former Member]

The problem is solved when our basis guy, customized our own SAPWIN. As standard CNSAPWIN, can't support all our characters.

[Former Member]

This message was moderated.

[Former Member]

hi belinda. just do you guys exactly solved this problem?

because we're facing the same issue right now with Korean characters - preview is BAD but print out is GOOD.

we're using the same device type as the one that we're using for Japanese and there seems to be no problem with previewing and printing Japanese.

and what's weird, previewing Korean before is ok. it's just one day we tested it and it's displaying garbled texts.

thank you.

[Former Member]

I'm not a BASIS so can't really advice you on printer settings, but I believe there is a SAPWIN for Korean Characters, eg. KPSAPWIN. Else try use SWINCF - Casc.Fonts SAPWIN Unicode, because our basis guy use this SWINCF to configure our own customize SAPWIN.

Rdgs,

Belinda

[Former Member]

just sharing - we were able to solve this by applying SAP Notes 1076116 and 1116359.

[Former Member]

Thanks for your info Andrew, but that 2 notes is for BASIS patch level 15, our company is already on BASIS patch level 18. It should already consisted in patch level 18. But we still face the same problem.

Now our basis guy is suggesting for ECC6, access method for should use 'G - Front End Printing with Control Tech.' instead of using 'F - Printing on Front End Computer'.

Edited by: BELINDA LEE on Aug 14, 2009 12:25 PM

[Former Member]

Hi,

The issue is that the device type attached with the printer for printing the POs in R3 is not supporting the chinese characters whereas the physical printer supports the same.

Regards,

Ram

[Former Member]

hi,

it all depends on ur printer , print preview is sm times changed than the original o/p

but it does' nt efffect ur o/p.

hope it wil b useful to u

regards,

prashanti

[Former Member]

Hi,

Somtime it depends on selected printer also. Through LOCL printer, text might appear clearly and with other local printers, it might not. If the text comes from standard text, please check contents once and even paragraph format used.

These are some prilimiary steps to know whether the basic things are correct.

Regards,

Prasanth