Hi,
Situation:
In the payment run on a particular date, one vendor was paid for all the due open items it had. Payment advice and remittance advice was generated. Amount was transferred to the vendor. But the vendor account in SAP was not updated.
On the next payment run, the program took all the open items and made the payment. Remittance advice was also sent. Since the 1st payment was not getting reflected in vendor account in SAP, those open items were again picked up and payment made.
As a result of the two payment runs above, the vendor was paid twice; although vendor account in SAP is not updated.
Please advise what may be the reason behind such discrepancy and how can it be prevented.
Regards
B.Mohanty.